![facebook messenger scams facebook messenger scams](https://cdn.cybersecurity.gov.mt/content/2020/05/FB-Messenger.jpg)
Scammers come in many forms, oftentimes via Facebook Messenger.
![facebook messenger scams facebook messenger scams](https://i.ytimg.com/vi/YebqfpQb6Q4/maxresdefault.jpg)
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If the claim is valid, you will be receiving compensations based on the amount stolen. Once there are unauthorized transactions, you can report these to GCash support. How can I apply to the Customer Protect program? More often than not change announcements should come from inside the GCash app itself. Do not click any links in any SMS messages you receive.
#FACEBOOK MESSENGER SCAMS UPDATE#
Always update your secret questions in the GCash app (Settings > Account Authentication).Since you will be posting your seller account, be extra vigilant with messages from Messenger. This should be different from your personal account. For sellers: Have a separate GCash account for your store.When posting online regarding any GCash related topic, be sure to obscure or erase your mobile number before you post.Once you give it away, then it’s like giving away the keys to your house. Do not give away any personal information, especially your MPIN and the OTP.What are some tips to help prevent phishing scams in GCash?Īs they say, an ounce of prevention is better than a pound of cure. The hotline usually takes a long time as there are limited call agents available and they are only available during typical office hours. Using the live chat via the “Contact GCash Support” bubble in the help portalĪmong all of these, I recommend using the live chat option as this is available 24/7 and you will be able to talk to a person at the other end.What are the official GCash support/help options? What are some tips to help prevent phishing scams in GCash?.What are the official GCash support/help options?.Please do not entertain any messenger chat request as the official chat support for GCash has now moved to a dedicated help portal here. All others are most likely scammer accounts. The GCash Care with the check mark is the authentic one, all others are fakeĪs we can see, only one of these accounts is the official one (the one with the check mark).Here are examples when I search for “GCash care” or “GCash helper” or “GCash assistance” in Messenger: It also gives a bad impression of an “inside job” because the scammer impersonated a GCash support person. Unfortunately, this has happened to a lot of unwitting victims. He has been scammed - that on top of the issue he was trying to get a solution to. Unknowingly, the GCash user gives away his PIN and OTP to the smooth talking person.Īfterwards, he gets an SMS informing him of a bank transfer to an unknown bank account. The person messaging seems to know what he is talking about and then asks for his GCash details. He doesn’t get a proper reply and instead gets a messenger chat request from a “GCash Helper” account. Here is a scenario that often happens for a newbie GCash user - he has a urgent issue that needs resolution and so he posts his problem on a Facebook page, wall or group.